In this Issue:

• Smarter Approval Routing - Coming Soon
• Safeguarding Project Timelines 
• Login with Danny: Safety Behind the Scenes
• Upcoming Events: Sage Future
• Support Closure
• Play GCPay Jeopardy and Win $100!

Smarter Approval Routing:

New Tools to Streamline Your AFP Workflow

Some powerful updates will be coming soon to the Approval Routing in GCPay—giving you more control, more flexibility, and fewer delays. With Draft Reviewers and new “Or” Approval Logic, your team can simplify approvals, reduce bottlenecks, and tailor workflows to fit the way you actually work.

Draft Reviewers: Your First Line of Review

You will be able to assign a Draft Reviewer for any subcontractor directly from the Project Companies tab. This person acts as an initial checkpoint in the Application for Payment (AFP) process—reviewing submissions before they enter the full approval chain.

Have a project with more complex oversight needs? You can assign multiple Draft Reviewers per subcontractor to keep things moving smoothly. 

“Or” Approval Logic: More Flexibility, Same Control

Previously, every approver in a tier had to sign off before an AFP could move forward. Soon, with “Or” Approval Logic, you can require approval from just one person per tier—perfect for teams with shared roles or rotating approvers.

This update will help you keep projects moving while still ensuring the right eyes are on every application.

These new tools are designed to help GCs like you build faster, smarter approval workflows—saving time, reducing friction, and keeping projects on track. 

Safeguard Project Timelines by Assigning Backup Users

Project delays can occur when critical team members are unavailable, whether they're tied up in meetings or out on vacation. To help maintain momentum and avoid unnecessary bottlenecks, GCPay offers a feature called Backup Users.

As the name suggests, this feature allows Admins and User Admins to assign backup users for designated team members. When enabled, a backup user inherits the same permissions and access as the primary user, enabling them to act on that person’s behalf. This ensures that workflows continue uninterrupted, without compromising security or requiring shared credentials.

How to Set Up Backup Users

Only Admins and User Admins can assign Backup Users.

1. Click Settings in the top-right corner of your screen.
2. Select Users from the menu on the left.
3. Right-click on a user’s name to assign them as a Backup User for other users in your organization. Backup Users can be added or removed at any time.

How to Act as a Backup User

1. Log in to your GCPay account and select Projects from the main navigation.
2. At the bottom of the Projects table, click the Backup Users dropdown and choose the user you want to back up.

When Acting as a Backup:

• The Projects table will update to reflect the project(s) assigned to the primary user.
• The profile information in the top-right corner will update to indicate that you're operating in backup mode.

Here’s What GCPay Customers Love Most—Straight from G2 Reviews!

• "The best thing about GCPay has been that subcontractors can no longer bill for unapproved change orders and can not submit billings without the proper back up included. It has been a great time saver and eliminates data entry errors. GCPay's support is the best, they are easily reached and resolve issues quickly."
  BC Construction Group Inc
  
  
• "I love the live chat and knowing that there is a real person on the other end who can help me and explain things when needed. There has been multiple times that I have had to use the chat and I have been helped every time. I use GCPay every single day. I love how easy it is to use. I love that there is now integration which makes it even more user friendly. Uploading compliance is so easy for us and our subs."
  MCP Development Inc.
  
  
• "GCPay streamlines the process of payment processing of our subcontractors. It is customizable to what our company requires in the form of compliance items, certified payroll reports, and retainage. GCPay makes the subcontractor's part of the billing process easy as well. Step by step instructions (with screenshots) help the subcontractor move easily through the process of creating their billings in the GCPay portal. The subcontractor can track their submittals in the status bar... status updates are right there, letting them know when a billing has been submitted, viewed and approved or rejected.
  
  The GCPay Support Team is absolutely amazing! Always a quick response to us or our subcontractors regarding any issues that they have in the billing process. I've received numerous emails from subcontractors stating that the GCPay Support Team always has the answer to any issue to resolve it quickly and easily. Subcontractors new to the GCPay billing process appreciate the Support Team having access to their screen so that they can be "walked" through whatever issue they might have with the program."
  eciConstruction
  
  
• "The support is the best I've seen so far. The chat support is quick and solves all of our issues quickly. The whole system is easy and simple to use, with all the features we need as GCs. But the support takes it to the next level. This is our best software purchase of the past ten years. Implementation was easy and quick. We were up and running within a month. The integration with Sage 300 CRE (formerly Timberline) is seamless and easy."
  G.W. Mitchell Construction
  
  

• "GCPay is very transparent between the GC and Vendors and is super easy to use! Having constrained SOVs has helped with issues of incorrect billing and GCPay has allowed a more streamlined approval process. Also SUPER amazing for keeping track of waivers, tiered waivers, and insurance.

  Their support team, from their implementation team, development team, training, and customer support are top notch and always there to help make sure everything runs smoothly."
  Knoebel Construction Inc.
  
  Thank you for sharing the love! We’re honored to support your success!

What Safety Really Looks Like (Hint: It’s in Your Process)

As Construction Safety Week comes to a close, it’s a good reminder that safety isn’t just about what happens on the jobsite—it’s also about the systems and processes behind the scenes that keep everything running smoothly.

At GCPay, we know many of you rely on our platform to stay compliant, reduce risk, and avoid costly delays. Automating compliance tracking, storing documents in the cloud, and sending expiration alerts to subcontractors are just a few of the ways GCPay helps you keep projects on track, and safer.

Your payment process plays a role in jobsite safety, too. When billing and compliance are connected, payments only move forward when all requirements are met. And with secure ePayments, you reduce your exposure to fraud. It’s one more way GCPay helps protect your projects from avoidable risks.

If you're looking to sharpen your process even more, our knowledge base is full of resources made for construction professionals like you—packed with practical tips and best practices to make pay apps easier and more efficient.

Thanks for everything you do to build a safer, smarter industry.

👉 Explore how GCPay supports safer, smarter projects👈

Reminder: Sage Future Is Almost Here – Let’s Connect!

• Sage Future
  📍 June 3–5, 2025 | Atlanta, GA
  Sage is launching a brand-new event focused on innovation, insight, and growth. Join us to explore the latest in construction technology, hear from visionary speakers, and discover what’s next for your business.
  Learn More »

Visit Client Central
Your one-stop destination for
valuable customer resources!

GCPay will be closed on Monday, May 26 in observance of Memorial Day.

Our Customer Support team—and the rest of GCPay—will be offline for the day as part of a company-wide closure. As we take time to honor and remember those who made the ultimate sacrifice in service to our country, we appreciate your understanding and patience. We’ll be back and ready to support you on Tuesday, May 27.

Congratulations to Hope Nicholson of Cityscape Residential, our April winner of a $100 Amazon Gift Card! 

Here's your chance to WIN $100!

The answer is:
A new GCPay role that reviews AFPs before full approval. 

The information needed to complete the question "What is ______?" is included in this newsletter. To play the game and be entered to win a $100 Amazon gift card, just click the  "Enter Now" button!

Entries received  5/30/25 will be included in the drawing. One entry only per email address.

 877-447-2584