Disable Compliance Upload Button for Managed Compliance Customers
General contractors who rely on managed, third-party compliance solutions now have greater control and clarity over how subcontractor compliance documents are submitted.
We’ve introduced a new Disable option to upload files from your ERP setting in GCPay, designed specifically for customers using external compliance platforms. This enhancement allows admin users to turn off compliance document uploads directly within GCPay, ensuring that subcontractors submit all required documentation through the customer’s designated third-party compliance solution instead.
When this setting is enabled:
Subcontractors will no longer see or be able to use the Upload button in the Compliance section of GCPay.
The Compliance section remains visible, allowing subcontractors to continue viewing compliance requirements without disruption.
General contractors can optionally display a URL to their external compliance platform directly in GCPay (configurable in the default Compliance options), guiding subcontractors to the correct system for document submission.
This enhancement helps eliminate confusion about where compliance documents should be submitted, particularly for subcontractors working across multiple platforms. By directing all uploads to a single, managed compliance solution, GCs can:
Ensure compliance documentation is centralized and consistent
Reduce duplicate or misplaced submissions
Streamline compliance workflows for both internal teams and subcontractors
When using a managed, third-party compliance solution, disabling GCPay’s standard compliance upload options may provide clearer guidance, cleaner processes, and better alignment with customers’ existing compliance management strategies.
If you’re using a managed compliance solution, check out this new feature.
Right Message. Right Person. Right Time.
How GCPay Notifications Keep Projects Moving
Notifications are a big part of how work gets done in GCPay. They keep payment workflows moving, approvals on track, and communication clear between general contractors and subcontractors. When notifications are working well, they reduce delays and help teams stay focused. When they aren’t, they can quickly turn into background noise.
That’s why GCPay notifications are designed to be purposeful—so the right people see the right information at the right time.
Why Notification Design Matters
For notifications to actually improve efficiency, they need to be:
Relevant – aligned to a user’s role and responsibilities
Timely – delivered exactly when action is needed
Actionable – clearly indicate what to review or approve
Controlled – configurable to prevent notification overload
When notifications miss the mark, they slow teams down instead of speeding them up. GCPay avoids this by starting with roles and permissions.
How GCPay Keeps Notifications Focused
In GCPay, notifications are tied directly to user roles. This means each person only receives alerts related to their part of the subcontractor payment process—nothing more, nothing less.
For example:
Project managers are notified about approvals that require their review
Compliance teams receive updates tied to compliance documents
Lien officers are alerted only to lien-related activity
This role-based approach helps minimize downtime, reduces distractions, and ensures accountability across every step of the payment workflow.
Want to Fine-Tune Your Notifications?
You can learn more about notifications, roles, and permissions in the GCPay Knowledge Base. Visit theSupport Center or access the Knowledge Base directly from Client Central on GCPay.com to make sure your notification settings are working as efficiently as your team does.
Where Cost Management Meets Payment Automation
In this on-demand webinar, we explore how GCPay helps eliminate common subcontractor payment challenges—overbilling, manual processes, and compliance tracking—while working hand-in-hand with Autodesk Build’s cost management and change order capabilities. You’ll see how approved costs and changes flow seamlessly from Build into GCPay and your ERP, reducing rework, improving accuracy, and keeping financial data aligned from commitment through payment.
Top takeaways include:
Automation in Construction: How ERP-integrated workflows reduce manual entry and speed up subcontractor payments.
Implementation in Cost Management: Why a thoughtful setup is key to maintaining accurate costs, approvals, and change tracking across systems.
Streamlining Cost Management: How GCPay and Autodesk Build together create a single, reliable source of truth for costs, changes, and payments.
The session also includes a Q&A covering implementation tips and feature questions. If you’re looking to strengthen cost control and visibility, this webinar delivers practical insights you can put to work right away.
G2’s Winter Report is out—and it’s all thanks to you.
We’re proud to see GCPay recognized again, and we couldn’t have done it without you, our customers, who trust us to simplify and streamline your pay app process every day.
As we wrap up a fantastic year, we’re excited for what 2026 will bring, and we’re grateful to have you with us on the journey.
Quick gut check: if a project owner asked for documentation today, would you feel confident sending it over right away? Most trust issues don’t come from big mistakes. They start with small gaps in visibility.
Owners rely on a clear, consistent paper trail to stay confident in how their project is being managed. Payment status, lien documentation, and approval history all matter. When that information is organized and easy to follow, conversations stay focused on progress—not paperwork.
As projects evolve and teams change, even strong workflows can drift. Missed approvals or inconsistent documentation can quickly create unnecessary questions upstream.
GCPay is your tool that keeps payment workflows, approvals, and documentation in one place—so visibility stays consistent even as projects and teams shift. As we launch into 2026 take a few moments to ensure you are getting the most from your tool!
A quick check-in on documentation and approvals can go a long way. With the right systems in place, your paper trail stays owner-ready, and your relationships stay strong.
Until next time, –Danny
In this feature, we’re excited to introduce the team members who are crucial to delivering the exceptional service and product quality you expect from GCPay! This month, we’re highlighting Claudia Ulloa, Account Services Manager!
Claudia has been with GCPay since January 2015, bringing over a decade of dedication to helping customers thrive on the platform. As an Account Services Manager, Claudia’s top priority is building trust-based relationships that empower clients to get the most out of GCPay. “I want every client to feel confident using our platform, and to know I’m here to support them whenever they need it,” she says.
Claudia maintains regular check-ins with her clients—weekly, monthly, or quarterly—depending on their needs. She makes sure they’re aware of new features, helps submit and follow up on feature requests, and steps in with refresher trainings when needed. If a client is considering leaving, Claudia takes the time to reach out and understand how she can help. “That personal connection matters. It's about listening, offering thoughtful suggestions, and making sure they feel heard and supported.”
For Claudia, success is defined by engagement. “When my clients are actively using GCPay, reaching out with questions, exploring new features, and building a trusting relationship with me, that’s when I know we’re on the right track.”
She takes a proactive approach to relationship-building: listening carefully, understanding client pain points, sharing best practices, and following up consistently. “You know you’ve made an impact when a client asks if you’re attending a specific conference because they’d love to meet you in person.”
One simple but powerful piece of advice she offers clients:“Lean on me to help you succeed, I’m here to guide you through challenges and make sure you’re getting full value from the platform.”
Customer feedback plays a big role in Claudia’s approach. In one recent example, a client mentioned that project managers weren’t reviewing documents thoroughly. Claudia suggested using the “Checklist” feature to add accountability. They tested it on a single project with great success and eventually rolled it out across the board. That experience also inspired Claudia to start sending helpful recap emails ahead of meetings to give clients a chance to reflect and prepare.
Outside of work, Claudia enjoys staying active and creative. She spends her free time traveling, reading, weightlifting, and crafting.
Looking ahead, Claudia is excited to see what’s next for GCPay’s Customer Success team. “There’s so much potential with where we’re headed. I’m looking forward to what the future holds.”
Visit Client Central Your one-stop destination for valuable customer resources!
Congratulations toDiane Howeof Thomas Construction Group ourDecember winnerof a $100 Amazon Gift Card!
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The answer is: This GCPay setting hides the Compliance upload button for subcontractors using third-party compliance systems.
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