Here are the top three takeaways—and how they align with your work in GCPay.
Digital transformation = measurable ROI
Organizations that invest in digital solutions are seeing more than just incremental gains—many are reporting over 50% improvements in productivity, customer satisfaction, and innovation. The message is clear: manual, error-prone processes are no longer sustainable when efficiency and scalability are required.
“Our digital transformation program helps us go 50% faster and 30% cheaper.”
— Nitesh Alagh, Severn Trent Water (as quoted in the report)
With GCPay in place, your team is set up to scale these gains even further. And if you haven’t explored capabilities like automated reminders, digital compliance workflows, or ePayment, now is a great time to unlock more value and drive measurable ROI within your team.
Cost control is priority #1
Across all regions and sectors, cost management emerged as the top business concern for 2025. With persistent labor shortages, inflationary pressures, and ongoing supply chain instability, controlling project costs is more difficult—and more critical—than ever.
The report highlights how digitally mature firms are better positioned to manage this uncertainty. Why? Because they’re streamlining processes, tightening controls, and minimizing waste.
With GCPay, you eliminate costly errors related to missing lien waivers, late pay apps, and non-compliant documentation—key areas where small oversights can have a big financial impact.
Finance and Accounting are leading the charge
A notable shift in this year’s findings is that finance and accounting teams are no longer just supporting digital transformation—they’re leading it. Construction companies that align finance with operations are adopting technology faster and seeing more consistent results.
That means your voice in driving process improvement and tech adoption is more important than ever. As a finance / accounting leader or contributor, you're not just managing cash flow, you’re shaping your company’s competitive edge.
Gain more insight
The full 2025 State of Design & Make report is packed with forward-thinking ideas you can bring to the table. It’s perfect for sparking conversations with your team about future planning—and the evolving role your team plays in driving innovation.
👉Read the full report👈
