Last spring, we added the Contractor Reference Number field so that subcontractors could specify their company's internal invoice reference number when creating a pay application, making it easier for GCs and subs to identify specific invoices on the platform when discussing invoicing. Last month, we added a small but useful supplemental feature to mandate this reference number: When enabled, this setting requires subcontractors to input their reference number at AFP submission, as the field can otherwise easily be overlooked. The field will be highlighted red and display an error when an AFP is submitted without the reference number.
The Require for AFP submission setting can be enabled by GCs in the company or project level settings once the Contractor Reference Number field is enabled.
Save even more time with advance approval routing
The most mentioned benefit of GCPay from users is the automation of workflows which includes automating the approval process for change orders, pay applications, and schedule of values. Defining roles and permissions for each user is often the first step for any general contractor as they become familiar with GCPay during their onboarding. However, many GCPay users may be unaware of more advanced approval routing. By clicking “advanced options” in the project permissions, a GCPay user can further customize how they create approval workflows by role, contract type, amount, and in which order a review workflow passes from user to user.
Another advanced approval option is setting up established “groups” and then assigning users or roles to each group. This allows a general contractor to have multiple reviewers and create a workflow that best fits the project requirements, making a more efficient and effective payment management process.
To learn more about how to create advanced approval routing options within GCPay, click the button below.
A heartfelt thanks for helping make 2023 a success!
As we approach the end of 2023 and reflect on the past year, I want to express our thanks for your business and the relationship we’ve built. For the past 20 years, our number one focus has been to continually enhance GCPay to deliver a world-class product that enables fast, accurate payment applications, lien waivers, and payments. With your insightful input, we’ve had continued success in doing just that.
Each year, we use our annual customer survey to better understand your feedback on key indicators like customer satisfaction, what you feel the biggest benefits of GCPay are, and what you’d like to see us improve upon. We know the importance of keeping it short and sweet but still accumulate valuable input from you to help us prioritize new features and enhancements we create as well as business partnerships we forge in the coming year.
We just completed this year’s survey and I’d like to thank everyone who participated.We are pleased to have gotten significant participation and extremely positive feedback which conveys that the effort we put into the product is making an important and positive impact on your day-to-day business operations. We also shared your input on desired product improvements with our product team for future consideration.
Here are a few highlights of the survey that we’d like to share:
We received a stellar satisfaction rating of 4.75 out of 5 stars!
98% of our customers were either very likely (84%) or somewhat likely (14%) to recommend GCPay to a colleague or friend.
Customers are interested in having “how to” videos for new features and key integration points available in the Support Resource Center.
Over 45% of our customers are likely to consider electronic payments in 2024.
A few of the many benefits our customers realize are time savings, simplified and paperless automated pay app processing, compliance, real-time single source of truth, accountability, integration with a growing number of ERPs, ease of use, and world-class support from the GCPay team for you and your trade partners.
We truly appreciate the time you have taken to tell us how we are doing and know that we are hard at work putting your feedback into action. From all of us at GCPay, thank you for your trust, loyalty, and support.We wish you, your colleagues, and your family a joyous holiday season and the very best in the New Year!
During the holidays the GCPay team will be taking a well-earned break to spend time with family and friends. GCPay will be closed on the following days:
Monday, December 25th for Christmas
Monday, January 1st for New Year’s Day
Support will be closing at 4:00 PM ET on Friday, December 22nd and Friday, December 29th
The new year is going to start with a bang! If you are an Acumatica customer, please join us at the Acumatica Summit from January 28th to 31st at the Wynn in Las Vegas. Stop by Booth #400 to say hello to the GCPay team and learn more about our Acumatica integration!
Get the most out of GCPay! Visit Client Central, your one-stop destination for valuable customer resources!
Refer a business to GCPay and earn up to $550 when they become a customer!
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